SIDEO – Privacy Policy

1. Introduction

SIDEO (“we”, “our”, “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you use SIDEO services, including QR-based communication between vehicle owners and scanners.

By using SIDEO, you agree to the practices described in this policy.

2. Information We Collect

We collect only the information necessary to provide our service:

a. Contact Information

Phone number (for vehicle owners and scanners when applicable)

b. Usage Information

QR code interactions (e.g., scans, calls, messages)
Basic activity data (timestamps, usage events)

3. How We Use Your Information

We use your information to:

Enable communication between scanner and vehicle owner
Facilitate calls and messages through the SIDEO system
Improve service performance and user experience
Detect and prevent misuse, spam, or abuse

4. Consent-Based Number Sharing

SIDEO follows a consent-based communication model:

A scanner’s phone number is not shared by default
If a scanner chooses to initiate a call, their number is shared only after explicit consent

By proceeding with a call, the scanner agrees to share their phone number with the vehicle owner.

5. Data Protection

We take reasonable steps to protect your data:

Phone numbers are not publicly displayed
Access to data is restricted and secured
We follow standard security practices to prevent unauthorized access

6. Data Sharing

We do not sell or rent personal data.

We may share data only:

To enable communication between users (as part of the service)
With service providers (e.g., telecom or hosting providers)
If required by law or legal authorities

7. Data Retention

We retain your data:

As long as your service is active
As required to provide support or comply with legal obligations

8. User Rights

You have the right to:

Request access to your data
Request correction or deletion of your data
Deactivate your account

To make a request, contact: support@sideo.in

9. Third-Party Services

SIDEO may rely on third-party services (such as telecom providers, hosting, or analytics).

We are not responsible for the privacy practices of these third parties.

10. Limitation of Responsibility

SIDEO facilitates communication between users but:

Does not control user behavior
Does not verify identity of users
Is not responsible for misuse of shared information

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of SIDEO after updates means you accept the revised policy.

12. Contact

For any privacy-related questions or requests:

Email: support@sideo.in Website: www.sideo.in